E2 Solutions Usability Assurance Program

CWTSatoTravel’s disciplined and iterative approach to User-Centered Design (UCD) and Usability Engineering (UE) performs complete user-centered design and usability engineering analyses, evaluations/tests, corrective actions to mitigate identified usability problems, and/or upgrades, to E2 Solutions applications.

Key personnel as identified in the ETS2 Master Contract on the E2 Solutions UCD/UE team:

  • John Utter, Usability Assurance Manager
  • Ann Reubish, Service Technical Lead
  • Laura Kistler, Director, Products & Services Marketing